OFFICIAL PRIVACY POLICY

Kiss198 Privacy Policy – Data & Personal Information Protection

At kiss198, your privacy is not merely a legal obligation — it is our sincere commitment. This page explains exactly what information we collect, how we use it, and the protective measures we take to ensure your data remains secure at all times.

Last updated: 1 January 2026
This Privacy Policy describes the data protection practices of kiss198 ("We", "Platform") regarding personal information collected from members and website users. By using our platform, you agree to the collection and use of information as described in this document.

1 Introduction & Scope of This Policy

Kiss198 takes our responsibility to protect the privacy of every individual who interacts with our platform seriously. This Privacy Policy has been developed in line with international data protection principles and applicable legislation, including Malaysia's Personal Data Protection Act 2010 (PDPA 2010).

This document applies to all personal information collected through the kiss198 website, mobile app, customer support services, and other communication channels associated with our platform. Every registered member and website visitor is protected under this policy.

We believe that transparency is the foundation of trust. That is why we do not use confusing technical language or convoluted explanations. Every provision in this policy is written in plain language so that you truly understand how your data is managed by kiss198.

2 Information We Collect

We only collect information that is genuinely necessary to provide a safe, fair service that meets legal compliance requirements. The following are the categories of information we collect:

Data Categories Examples of Information Purpose of Collection
Personal Identity Full name, date of birth, identification card number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Account communications, transaction confirmations
Financial Data Bank account number, account holder name, transaction records Deposit and withdrawal processing
Technical Data IP address, browser type, operating system, device Security, fraud prevention, performance analysis
Activity Data Gaming history, betting records, login timestamps Service improvements, responsible gaming
Communication Preferences Notification settings, language preferences, promotional preferences Personalise the user experience
We never store credit/debit card numbers directly in our systems. All card processing is handled by PCI-DSS certified third-party payment processors.

3 How We Use Your Data

Every piece of information we collect is used for specific, lawful, and proportionate purposes. We do not use your data for any purpose other than those stated below without first obtaining your consent.

  • Account Management: To create, verify, and securely maintain your account on the kiss198 platform.
  • Transaction Processing: To process deposits, withdrawals, and any other financial transactions you make on the platform.
  • Identity Verification (KYC): To meet anti-money laundering compliance requirements and age verification obligations.
  • Platform Security: To detect suspicious activity, prevent fraud, and protect your account from unauthorised access.
  • Customer Support: To provide accurate and effective assistance when you reach out to our support team.
  • Service Communications: To send important notifications related to your account, transactions, and policy updates.
  • Promotions & Offers: To send relevant promotional information, subject to your communication preferences.
  • Platform Improvements: To analyse usage patterns and improve the overall experience on our platform.
  • Legal Compliance: To fulfil our obligations under applicable laws and assist with investigations by authorised authorities.

4 Data Sharing & Disclosure

Kiss198 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your information is only shared in very limited circumstances and with adequate safeguards as follows:

  • Payment Service Providers: Required transaction information is shared with licensed and trusted payment processors to complete your deposits and withdrawals.
  • Game Service Providers: Minimum game data is shared with casino software providers to enable access to the relevant games.
  • Identity Verification Company: Your KYC information may be verified through certified third-party identity verification platforms that comply with strict privacy standards.
  • Legal Authorities: We will disclose information when required by court order, regulatory authority directive, or legitimate legal investigation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You will be notified should this occur.
All third parties that receive your data are bound by strict confidentiality agreements and are required to protect your information to a standard equal to or higher than our own policy.

5 Encryption & Technical Security

Your data security is our absolute priority. kiss198 continuously invests in the latest security infrastructure to ensure your personal and financial information is always protected against cyber threats.

  • 256-bit SSL Encryption: All communications between your browser and our servers are protected by 256-bit SSL encryption, the same technology used by major banks in Malaysia.
  • Two-Factor Authentication (2FA): Our system supports 2FA to add an extra layer of protection to your account login process.
  • 24/7 Monitoring: Our security team monitors platform activity around the clock using sophisticated automated threat detection systems.
  • Regular Security Audits: Our platform undergoes regular independent security audits conducted by certified third-party cybersecurity experts.
  • Segregated Data Storage: Personal data and financial data are stored in separate systems with strict, multi-layered access controls.
  • Backup & Recovery: Your data is automatically backed up with full encryption to ensure no data loss under any emergency.

While we take all reasonable precautions, no online system can be guaranteed 100% secure against every threat. We encourage you to also play your part in keeping your account safe by using a strong, unique password and never sharing your login details with anyone.

6 Cookies & Tracking Technologies

Kiss198 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects anonymous information about how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Saves your preferences such as language, display settings, and game choices so you do not need to reset them every time you log in.
  • Marketing Cookies: Used to display more relevant offers and promotions based on your interests. You may choose to disable this type of cookie.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the kiss198 platform.

7 Your Privacy Rights

As a kiss198 member, you hold certain rights regarding your personal information. We fully respect and facilitate the exercise of these rights.

1
Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

2
Right to Rectification

You may request that we correct any personal information that is inaccurate or incomplete.

3
Right to Erasure

In certain circumstances, you may request the deletion of your personal information, subject to our legal obligations.

4
Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

5
Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

6
Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the rights above, contact our privacy team at [email protected]. We will respond within 30 business days.

8 Data Retention Period

Kiss198 retains your personal information only for as long as necessary for the stated purposes or as required by applicable law. The following are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for a specified period after account closure to meet audit and legal compliance requirements.
  • Financial Transaction Records: Retained for 7 years after a transaction occurs, in accordance with Malaysia's financial and tax legal requirements.
  • Security Logs: Retained for 12 months for security investigation and fraud prevention purposes.
  • Support Communication Records: Retained for 3 years after your last interaction for service quality reference and improvement.
  • Marketing Data: Retained until you unsubscribe or request deletion, whichever comes first.

When data is no longer needed, we ensure it is deleted or anonymised securely using industry-recognised methods so that it cannot be recovered.

9 Child Protection

The kiss198 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from minors. If we discover that a minor's data has been collected inadvertently, we will take immediate action to delete that information and close the associated account.

If you believe your child has registered an account on kiss198, please contact our support team immediately at [email protected] and we will respond within 24 hours.

10 Contact Us & Policy Amendments

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, we encourage you to contact us directly.

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of our website
  • Response Time: We are committed to responding to all privacy inquiries within 3 business days

Kiss198 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technology we use. Any significant changes will be communicated to you via email or in-platform notification before they take effect. Continued use of the platform after such notification constitutes your acceptance of the updated policy.

Why Your Privacy Is Safe with kiss198

We do not just make promises — we prove it through real security infrastructure and accountable practices.

Banking-Grade Encryption

All data transmitted between your device and kiss198 servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions. Your information cannot be intercepted or read by unauthorised parties.

No Data Sales

Your personal information is not our product. kiss198 has never and will never sell, rent, or trade your data to any third party for marketing purposes. Your data belongs to you.

Full Privacy Control

You have full control over your information. Access, correct, or delete your data at any time. Manage your communication preferences and cookie settings according to your own preferences with ease.

Malaysia PDPA Compliance

Kiss198 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all prescribed data processing principles, including the principles of security, integrity, and limitation of data use.

Regular Independent Audits

Our platform and data handling practices undergo security audits by independent third-party auditors on a regular basis. This ensures our data protection standards consistently meet or exceed industry requirements.

24-Hour Privacy Response

Any privacy-related complaints or inquiries will be handled with the highest priority. Our team is committed to providing an initial response within 24 hours and resolving issues within 3 business days.

Join kiss198 with Complete Confidence

Your privacy is protected, your data is secure, and your gaming experience is guaranteed. Register now and experience an online casino platform that puts member security and trust as its number one priority.

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